Ron McGregor's web site - Welcome to South Africa -tipping.htm

TIPPING

Tipping in South Africa is customary, but not compulsory or outrageous. We are not one of those countries where "service charge" is added to your bill, and then a surly waiter still expects an additional tip! (Well, not usually, anyway!)

It is not the practice to add "service charge" to bills. If a restaurant wishes to do this (which occurs occasionally when reservations are made for large parties) it should secure your agreement in advance.

If a restaurant arbitrarily adds a "service charge" without warning, you may refuse to pay it.

Gratuities are usually given directly to the person who renders the service. A few establishments may advise you that they prefer you to contribute to a central gratuities fund which is distributed amongst ALL the staff - or so they say!

Here are a few guidelines as to when tipping is appropriate, and what the norms are (June 2002):

Restaurants   Around ten per cent. More if the service really merits it.
Bars   Ten per cent for actual waiter service to your table, or if the barman mixes you a fancy cocktail. You are not expected to tip if you simply order a beer over the bar.
Room service   Around ten per cent.
Taxis   "Keep the change" or ten per cent, as appropriate.
Porters   Between R3 and R5 per person for normal baggage.
Tour guides and drivers   Drivers would get around a British pound per person per day, or a couple of US dollars per person per day if you are from North America. Tour guides get the same or possibly more, depending on the "level" of the tour.

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